Warranty

Items covered by this warranty include:

Support Structure, insulating dome, refractory material: 10 years
Cooktop, (bedplate) gear-reduction system: 3 years
Further and /or different not otherwise specified parts : 12 months
Other unspecified parts: 1 year
The Warranty covers free repair or replacement of parts that BIANCOGROUP LIMITED considers non-functioning due to defective manufacture or materials
The Warranty does not cover damages caused by third-party carriage; inappropropriate or unprofessional installation or maintenance; negligence; misuse; third-party adaptions or non-observance of specific instruction from BIANCOGROUP
For technical intervention during the warranty period requests must be submitted in writing to your dealer or manufacturer
BIANCOGROUP LTD , by own unquestionable evaluation, then decides to repair parts or replace the machine in full.
The decision to repair or replace parts or the whole machine is the sole responsibility of BIANCOGROUP
Further manufacturer liability is severely excluded, including direct or indirect damages.
Replacement of parts or complete machine does not extend nor renew the warranty period
The warranty does not cover shipping costs (including taxes, insurance and other import costs) for replacement parts and replacement machines
The warranty does not cover labour costs including travel
Defective and substituted parts must be returned to the manufacturer at the customer’s own expense